This module introduces students to the fundamentals of business systems simulation and modeling, a powerful approach for analyzing and improving business processes and decision-making. Students will learn to model dynamic business environments using simulation techniques such as discrete-event, continuous, and agent-based modeling. Through real-world case studies and hands-on practice using simulation tools like Arena, Simul8, and AnyLogic, learners will develop analytical skills to evaluate system behavior, optimize performance, and support data-driven decision-making in business contexts.

Learning Outcomes:

By the end of this module, students will be able to:

  1. Explain the principles of business systems and the role of simulation in supporting effective decision-making.

  2. Develop conceptual and computational models of business processes using industry-standard simulation tools.

  3. Analyze simulation outputs to interpret system behavior, identify bottlenecks, and evaluate performance improvements.

  4. Design and present simulation-driven solutions to real-world business problems.